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Healthcare payers are constantly faced with a pile-up of contracts. From entering new ones into reimbursement systems, updating provider networks or pricing information, or implementing mass amendment changes due to a new regulation or rate change.  What's worse is most of this is done manually which causes human error, rogue contracting, or missed opportunities to renegotiate a more profitable agreement.  

Healthcare payers can now translate their business into a digital world where achieving a competitive advantage through speed, control and flexibility with contract management is possible. 

  Exari understands the complexities of deploying a new platform across multiple departments with the need to seamlessly collaborate with thousands of providers. Our team of Emptoris subject matter experts (previous Emptoris employees) have intricate knowledge of the IBM Emptoris software and over 50-person years of provider contracting implementation experience.

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In this eBook, you will learn: 

  • How leveraging data from your contracts will give you greater control and keep you competitive

  • How to improve operational efficiency and make mass amendments quicker and simpler than current processes

  • Why an outdated approach harms your bottom line and selecting a new approach
  • How data extraction paired with a data model can help you seamlessly transition to a new platform 


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Meet some of our Emptoris experts


Jim Hartford 

Principal Consultant 

Jim has spent the last 11 years with focus on Implementation and adoption of contract lifecycle management solutions. This includes experience at Emptoris and IBM working with customers to design, configure and deploy the IBM Emptoris CLM application. Jim also served as the leading practitioner for helping IBM Emptoris customers realize the key business benefits of deploying and using the IBM Emptoris CLM module. In this role, Jim managed a Team of Best Practices consultants, where he and his team worked with the IBM Emptoris consulting teams to develop the Design Approach for customer projects, to develop and institutionalize Best Practices associated with use of IBM Emptoris CLM software, to develop and deliver enablement for IBM Emptoris consultants, and to work directly as Practice Director for selected customer engagements. Jim holds a B.A. from Boston College and an MBA from the University of Rochester. 

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Marco Berroya

Senior Director of Customer Success, N.A.

Marco has been in the contract management space for over 10 years, both as a practitioner and thought leader.  He spent much of his time leading large scale CLM implementations for IBM, and has become an advocate for the use of AI to enhance and help digitize CLM data into actionable insights. Marco currently leads Exari’s Customer Success Program, focused on creating and understanding each of Exari’s customer CLM journeys. Marco holds a B.A. from Loyola University Chicago and an MBA from the University of California Irvine.


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